Les forums sont fermés. Ils restent présent pour consultation et archivage.
Vous pouvez désormais poser vos questions directement dans les commentaires en bas de chaque page du site.
Alors n'hésitez pas à participer

pb de desinstallation du pack securité dartybox

bonjour j'ai recupéré l'ordi d'une amie qui avait installé la darty box et le pack securité. elle a acheté recemment avg et voulait se debaraasser du pack secu de la db. seulement c'est presque impossible fsecure et fsav se lancent tjrs en processus et creeent tjrs des blocages type "fsav a provoqué une erreur veuillez fermer..." ils persistent en memoire meme lorsque je les vire avec le gestionnaire de taches, et ils s'upgradent meme!! que faire ??? j'ai pensé a mettre un log d'hijackthis avec le post merci pour votre aide 🙂 Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 19:48:52, on 02/11/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16473) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Dartybox\PACKSE~1\backweb\855633\Program\SERVIC~1.EXE C:\Program Files\Dartybox\Pack Securite\Anti-Virus\fsgk32st.exe C:\Program Files\Dartybox\Pack Securite\backweb\855633\program\fsbwsys.exe C:\Program Files\Dartybox\Pack Securite\Anti-Virus\FSGK32.EXE C:\Program Files\Dartybox\Pack Securite\Common\FSMA32.EXE C:\Program Files\Dartybox\Pack Securite\Anti-Virus\fssm32.exe C:\Program Files\Dartybox\Pack Securite\Common\FSMB32.EXE C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Dartybox\Pack Securite\Common\FCH32.EXE C:\Program Files\Dartybox\Pack Securite\Anti-Virus\fsqh.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\rundll32.exe C:\Program Files\Sony\HotKey Utility\HKserv.exe C:\Program Files\sony\vaio power management\SPMgr.exe C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Sony\HotKey Utility\HKWnd.exe C:\WINDOWS\system32\ezSP_Px.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\Telecom Factory\MANA ADSL by telecom factory\dslmon.exe C:\Program Files\Dartybox\Pack Securite\backweb\855633\Program\fspex.exe C:\Program Files\sony\BlueSpace\BlueSpaceNE.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\Program Files\Grisoft\AVG7\avgcc.exe C:\Program Files\Grisoft\AVG7\avgwb.dat C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.nyt.edu:80 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\sony\vaio power management\SPMgr.exe O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1 O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE LOCAL') O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SERVICE LOCAL') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE RÉSEAU') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Startup: BlueSpace NE.lnk = C:\Program Files\sony\BlueSpace\BlueSpaceNE.exe O4 - Global Startup: DSLMON.lnk = ? O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Pack Sécurité.lnk = C:\Program Files\Dartybox\Pack Securite\backweb\855633\Program\fspex.exe O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra button: Filtre Web - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Dartybox\Pack Securite\FSPC\fspcmsie.dll O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Dartybox\Pack Securite\FSPC\fspcmsie.dll O9 - Extra 'Tools' menuitem: Filtre Web - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Dartybox\Pack Securite\FSPC\fspcmsie.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/ O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://loupalladium.spaces.live.com//PhotoUpload/MsnPUpld.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: Pack Sécurité (BackWeb Plug-in - 855633) - Pack Securite - C:\PROGRA~1\Dartybox\PACKSE~1\backweb\855633\Program\SERVIC~1.EXE O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Dartybox\Pack Securite\Anti-Virus\fsgk32st.exe O23 - Service: FSBWSYS - F-Secure Corp. - C:\Program Files\Dartybox\Pack Securite\backweb\855633\program\fsbwsys.exe O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Dartybox\Pack Securite\FWES\Program\fsdfwd.exe O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Dartybox\Pack Securite\FSPC\fshttps\fshttps.exe O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Dartybox\Pack Securite\Common\FSMA32.EXE O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Fichiers communs\Sony Shared\AVLib\Pacsptisvr.exe O23 - Service: Service CANALPLAY - Unknown owner - C:\Program Files\Lecteur CANALPLAY\CanalPlayService.exe (file missing) O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\Sptisrv.exe -- End of file - 10334 bytes

y a plus persone qui répond sur site

Tu peux poster ton log hijackthis ici : http://www.hijackthis.de/#anl tu aura plus d'info. Sinon pour une desintallation propre tu peux télécharger des outils qui te font ca '(egsuprempro par ex.) ou bien aller sur le site du constructeur il ne propose pas un desinstallateur ?